OAM Designs Return and Refund Policy
At OAM Designs, we strive to deliver top-tier mobile app solutions through our flagship product, Local Link, and other customized software services. Transparency and customer satisfaction are at the core of our business practices. Below, we outline our Return and Refund Policy to ensure clarity and mutual trust in our partnerships.
No Returns on Digital Products
Due to the nature of our digital offerings, including custom mobile apps and software solutions, all sales are final. Once development begins, we cannot accept returns or cancellations. Our clients sign a detailed agreement before billing, which specifies the non-returnable nature of our products and services.
Issue Resolution and Support
We are committed to delivering solutions that meet or exceed expectations. To ensure this, we provide:
60 Days of Free Technical Support: Covering updates, minor revisions, and issue resolution for delivered products.
Comprehensive Troubleshooting: For any unexpected technical challenges, contact our support team or your account manager for prompt assistance.
Refund Policy
Refunds are generally not offered due to the customized nature of our products. However, we understand that exceptional circumstances may arise. If you believe OAM Designs has not fulfilled its contractual obligations, you may request a review of your case. Refund eligibility will be assessed on a case-by-case basis.
Contacting Your Account Manager
For any concerns regarding our Return and Refund Policy, technical issues, or refund inquiries, please contact your assigned account manager. They are your primary point of contact and are dedicated to resolving your concerns promptly.
Commitment to Excellence
At OAM Designs, our mission is to empower businesses with cutting-edge digital solutions. We are dedicated to fostering strong client relationships through transparent communication, reliable service, and a commitment to excellence.
Thank you for trusting OAM Designs with your business needs.
